Dan Sullivan, TBM Executive Vice President, discusses what demand looks like in today’s high interest rate and high-cost environment and what winning will mean for manufacturing and supply chain operations.


With a softening in demand in 2023, winning will mean being better than the competition. In the video clips below, Dan Sullivan's operational excellence expertise lends helpful tips to COO and manufacturing and supply chain leaders on how to improve service levels, lead times and quality to ultimately win the customer's trust and business.

Part 1: How will consumer demand impact manufacturing and supply chain decisions this year?

Part 2

Part 2: How to successfully address demand shifts and win against competitors? 


Part 3

Part 3: What should service levels and lead times look like in manufacturing and supplier operations? 


Part 4

Part 4: What should be happening in the next 12 – 18 months for long-term improvements in speed, service, and quality?


Part 5

Part 5: Benefits of stress testing scenarios and expected outcomes on operations.



Conclusion: Compare and contrast the current operating environment from the ‘70s and ‘80s and what can we learn from it?