Continuous Improvement is a Hallmark of Our Approach
The faster your organization can execute against its goals, solve challenges, respond to opportunities, and meet customer needs, the quicker it will realize its growth potential. And the faster we can put you in a position to do that, the more successful your improvement initiatives will become.
Whether you engage us for a long-term business transformation or a short-duration project for a specific issue, we focus on getting results fast and building momentum around the initiative. By quickly instilling an organization-wide understanding of and appreciation for continuous improvement, TBM leaves behind a framework and structure that helps you drive and sustain executional excellence that will set you apart from your peers. Learn more about choosing an operations consulting firm that helps you get to the gains fast.
Here’s what makes the TBM approach so effective:
We work in days and weeks, not months and quarters.
The skill and seniority of our continuous improvement consulting solutions team is the key to asking the right questions and quickly diagnosing your biggest challenges. We actively listen to what you have to say and thoroughly analyze your data. Then we size up the situation and pinpoint the critical issues in short order, allowing us to implement continuous improvement solutions fast and drive immediate results.
We follow the 80/20 rule.
Perfect is the enemy of good. In the spirit of continuous improvement, we believe that ongoing improvements are key to your success. We look for the most critical issues causing 80% of your performance problems and we address those first. Instead of spending valuable time figuring out the minor details and nuances, we get the framework to the solution in place fast to start moving the needle on business performance.
We work at the point of impact.
Process improvements don’t get made on the 12th floor – they start where the real work gets done, at the ground level. So whether in-person or virtually, our continuous improvement consultants work directly with the people who operate your business and know first-hand where the roadblocks exist and what’s hindering success. If travel restrictions or social distancing are a concern, we can work to deploy local resources or collaborate online to keep projects moving effectively. From the home office, our consultants can lead virtual assessments, deep-dive diagnostics or vision events, lead improvement projects, implement digital management system capabilities, conduct training, and provide coaching or mentoring when in-person meetings just aren’t possible.
We don’t do it to you. We do it with you.
If you’re looking for a surprise ending, you won’t find it here. We don’t work behind closed doors. We work with you at every step, using your input to establish and prioritize quantifiable improvement objectives, customize ownable projects that you can get behind 100 percent, and clearly align improvement initiatives with your strategic plans. We believe engagement at all levels and broad, senior management-led participation are essential to success. And we foster that engagement from day one.
We leverage a comprehensive management system and proprietary technology to support your solutions.
To support your operations excellence and supply chain initiatives, we often implement the TBM Operations Management System to translate your strategic vision into executable, daily work plans. Everyone within your organization gets a framework and processes for achieving your goals. And you can leverage our proprietary Dploy Solutions suite of operational excellence tools to enable those processes and drive better, faster results.
About twice a year, we host TBM Management System Boot Camp, a 2-day, intensive workshop for operating executives who want to ensure that their lean management system is delivering clear financial results.
We use training and knowledge transfer for sustainable results.
Your leaders must be able to take the reins to maintain change and continue nurturing a continuous improvement culture long after our engagement ends. So training and knowledge transfer are critical elements in every solution we deliver. TBM offers onsite training at your location for groups of 10 or more. We deliver hands-on continuous improvement consulting and training grounded in our proprietary LeanSigma methodology and provide content development and licensing, mentoring, lean certification, six sigma green belt and black belt certification, and awareness programs for all levels.
We leverage people, processes, and technology.
All our continuous improvement solutions consistently incorporate these three critical elements. When you have engaged and knowledgeable people, following proven process rigor, supported by the right technologies, your business will be in the best possible position to realize executional excellence and achieve its full growth potential.
We unconditionally guarantee our work.
We initiate frequent touch points and a disciplined review process during and post engagement to ensure your complete satisfaction.