Leadership Solutions

Fix Performance Problems with Revamped Leadership Communications

By Shannon Gabriel

May 24, 2022

Bring Back the Top Floor to Shop Floor Connection in 3 Steps.

The cost of non-engaged employees is exceedingly high, and a lack of leadership communication is the primary root causes of poor engagement. The good news is, reintroducing opportunities for manufacturing leaders to engage and communicate directly with shop floor associates is a relatively easy fix for most organizations. It’s also a critical first step to addressing the many other talent and performance issues you face.

In her new article, Leadership Solutions Managing Director Shannon Gabriel, breaks down the importance of the top floor to shop floor connection, the significant and costly cultural implications of the COVID pandemic, and the need to reengage employees before any other performance issues can be successfully addressed. She then presents a three-step game plan for reintroducing and enhancing a leadership communications strategy that can drive critical talent management and performance improvements.

Her article provides how-to guidance for:

  1. Reevaluating your communication strategy
  2. Reconnecting the shop floor to the top floor vision
  3. Developing a holistic approach to KPIs.

Complete the form to download the article and take the necessary steps to get your team recommitted to performance excellence.

TBM Consulting Group

Frequently Asked Questions

Why is reconnecting top floor and shop floor communication essential in manufacturing?
Non‑engaged employees are extremely costly, and poor leadership communication is a primary root cause, so restoring direct engagement between leaders and shop floor associates is a critical first step to resolving performance and talent issues.
When leaders communicate clearly and consistently, employees better understand expectations and business goals, which improves talent retention and aligns KPIs with real performance drivers on the shop floor.
What practical guidance does this article provide to improve leadership communications and performance?
It outlines a three‑step game plan that shows leaders how to reevaluate their communication strategy, reconnect the shop floor to the top floor vision, and develop a holistic approach to KPIs that supports better talent management and performance.

Meet the Expert

Shannon Gabriel

Shannon Gabriel

Email Shannon
Shannon Gabriel is Vice President of TBM’s Leadership Solutions practice where she leads the organization’s comprehensive approach to labor strategy, change management and leadership development that impact top-line growth and improve organizational culture.

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