If your manufacturing operations struggle with discovering and addressing problems to meet daily goals – you’re not using the proper tools or methods to problem-solve effectively.

Not having the right problem-solving approach could lead to compounding issues resulting in out-of-pocket and lost opportunity costs.

In part 4 of our Operational Management System series with SafetyChain Software, David Hicks and Tim Nickerson return to explain the costs of ineffective problem solving, why manufacturers might struggle to quickly and clearly define production issues, determine the complexity of a problem, and why there may be confusion over problem-solving methodologies versus problem-solving tools.

Operations professionals will hear real-world examples and:

  • Common risks to unstructured problem-solving approaches
  • Differences in information-driven vs. data-driven problem-solving tools
  • Various problem-solving methodologies and which one is appropriate for the problem


Even if you can't make this session, you can register to ask the presenters a question, and we'll send the answer and the replay.


David Hicks Email David
David Hicks is a lean leader and long-time quality professional. He leads the TBM Maintenance Excellence practice and manages several key client relationships.