Building success into every Business Process Kaizen (BPK) event
This course is only available for current TBM consulting clients.
For your office associates, Day One of a Business Process Kaizen event may be their first in-depth introduction to the concepts of Lean and Kaizen – and to your company’s objectives and rationale for the program.
As you communicate this to your BPK teams, it is critical that your presentations be on target and professional – and that you convey knowledge and confidence in response to questions and concerns.
As a KPO instructor, you must do more than present. To be successful, you must teach, persuade and motivate each BPK team – and open their eyes to the potential of the Lean journey.
Making a winning impression sets the foundation for a successful event and helps put a positive spin on the inevitable grapevine gossip. That’s essential to driving cultural change – and why this four-day TBM workshop should be a standard part of your KPO operations.
Our consultants have taught thousands of day ones and will share that experience with you, through instruction, interactive simulations, role plays and presentation skill rehearsals. Register now for this critical instructor training.
* You will receive a complete set of TBM’s Business Process Kaizen training and presentation materials, to use as your own.