Case Study - Steinway & Sons: Applying LeanSigma to Art
Henry E. Steinway founded Steinway & Sons in 1853 with a single ideal: to create the world’s finest pianos. And in less than a decade after Steinway opened his New York City factory, Steinway pianos were the talk of the piano industry and well on their way to dominating the music world.
Then, during the next century and a half, handcrafted Steinway pianos became the benchmark by which all other pianos were measured. For quality. For unsurpassed sound and power. For innovation.
In fact, innovation and an unyielding resistance to the status quo are what have kept Steinway & Sons in the forefront of piano design. While scores of piano makers have ceased production, generations of Steinway descendants, designers, craftspeople, and dreamers have been granted an unmatched 115 patents to improve and refine what has come to be known internationally as The Steinway Sound.
But being great—even being the best—wasn’t good enough for Henry E. Steinway in the 19th century and it isn’t good enough for the people at Steinway & Sons today.
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