Case Study - ConMed: Becoming More Reliable Through LeanSigma
Client
ConMed, a global manufacturer of medical devices and instruments for surgical procedures, uses LeanSigma® to improve customer-centricity and reliability of supply.
Challenge
High backorders were constraining sales growth. In order to better serve customers and enhance sales growth and profitability, the company needed to improve reliability on the production floor.
Solution
Take an outside-in approach to the lean journey, focusing on the customers’ pain points to determine where to conduct kaizen work, with an ultimate goal of becoming a more reliable supplier of medical instruments.
Results
Productivity increased by more than 20 percent, floor space reduced by 66 percent, and reduced line-side work-in-process (WIP) by 85 percent. Additionally, the company went from a $1.3 million backorder on one product to having 1,400 cases in stock, and was able to accelerate production so orders could be shipped within 24 hours of being placed.
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