Over the past several months I have spoken three times on the subject of Improving Shareholder Value: Marrying the Lean Journey to the Strategic Vision. Sounds obvious, right? Maybe not. There seem to be several pitfalls that allow a continuous improvement program to take on a life of its own, get [...] Continue reading…

One of the most expensive labor pools in your company just might be your sales force. Yet Sales often opts out of a continuous improvement effort. Why? “No time for kaizen”. “Too busy with customers”. “Sales is an “art” and not a science”. We don’t often find many process [...] Continue reading…