Our Company


For over two decades TBM has helped hundreds of clients improve their competitive position and grow revenues by eliminating waste, becoming more innovative and being more responsive to markets and customers.

As we help companies evolve into lean, market-dominant enterprises, we continually develop new expertise and new tools to meet their expanding needs. As a result, while remaining firmly grounded in our Toyota-based roots, today TBM offers a range of operational and business improvement knowledge, solutions and services to clients in countries around the world.

As TBM has grown we have continually hired business leaders with deep industry experience, a thorough understanding of the TBM approach and LeanSigma principles, and a passion for helping our clients grow and transform their organizations. Yet our fundamental principles remain unchanged:

  • Unconditional client satisfaction is the foundation of our business.
  • Speed and action are the mandates behind everything we do. The moment we arrive at your site, we focus on your most pressing issues and help create immediate, sustainable improvement.
  • We believe that creativity, not additional capital, generates the most effective solutions.
  • Every senior management consultant is a seasoned professional, with at nearly 20 years of hands-on experience in his or her areas of expertise.
  • We speak the language of your people, from the front line to the executive office.
  • Building acceptance and energizing employee teams is essential for achieving immediate and sustainable results.
  • We will teach you everything we know and will always be open and honest.

Mission


We serve our clients worldwide by helping them serve their customers better through enhanced responsiveness, innovation and operational excellence that drive sales and earnings growth.

Values


  • We guarantee customer satisfaction unconditionally.
  • We always deliver superior value that enhances the value that our clients provide to their customers.
  • We never compromise our integrity, social responsibility, accountability, or respect for people.
  • We treat employees with respect and provide ongoing knowledge and career growth opportunities.